Metaphors in text connect new concepts to existing domains of user knowledge. Likewise, "system metaphors" (e.g., desktop, control panel, game, book) help users understand the functional aspects of a new environment: how to proceed and how to interpret the results of one's interactions. Remember the basics: Don't mix metaphors. Don't use metaphors that are inappropriate to the content. Define metaphors clearly, making their boundaries explicit. If a metaphor requires detailed explanation, or complex labeling, then it probably isn't working. A successful system metaphor should provide a framework for system use, not explanations of every system feature.
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